Terms of Service

1. General.
1.1. The offer of the website is aimed exclusively for people aged 18 years and over.
1.2. The escort agency is not liable for the acts of the mediated person, these are independent escorts and a contract is created on the spot between the escort lady and the client.
1.3. We work exclusively on the basis of our general terms and conditions. Verbal agreements in all points of these terms and conditions are not valid and will not be accepted.
1.4. The agency is an advertising platform for escorts. All of our escorts act independently, we would like to point out that HotVienna is not the employer of the escorts.
1.5. With contacting an escort via HotVienna, a contract is concluded between the respective escort lady, but not with the HotVienna escort agency.

2 Service
2.1 We guarantee that the girl you book is also the girl on the HotVienna website.
2.2. HotVienna acts exclusively as an intermediary between the escort lady and the customer.
2.3. Each service as part of an escort is discussed and provided exclusively between the customer and the booked escort lady on site, without any influence from HotVienna.

3. Object of the contract
3.1. The subject of the contract is the mediation of independent escorts for social accompaniment and entertainment of the client.
3.2. If an accompanying person does not meet your expectations and you do not want to use it for your agreed placement, the travel costs within Vienna must be paid to the accompanying person within 20 €. If the place of departure is outside of Vienna, the travel costs are correspondingly higher.

4. Conclusion of contract
4.1. It is possible to contact us by phone or the internet. The provider reserves the right to reject the contract in individual cases without justification. There is no right to conclude a contract with the provider.
4.2. A contract only comes into existence through an order confirmation. This can be done in writing or over the phone.
4.3. For bookings that are longer than two days, as well as bookings that are more than 250 km from Vienna, the provider reserves the right to request a deposit of 30% of the total amount in advance.

5. Fee
5.1. All agreed fees apply only to the respective booking and are to be understood as gross prices including statutory tax. All additional costs during the mediation (such as entrance fees, meals, travel expenses, hotel accommodation, etc.) are to be paid by the client and, unless otherwise agreed, are not part of the mediation contract offered.
5.2. The fee generally refers to one person. If you book two or more accompanying persons, the fee is payable individually for each accompanying person. For more than one customer when booking an accompanying person, the fee is multiplied by the number of customers booking.
5.3. An additional fee will be charged for all special requests such as couple or swinger club bookings. The agreed fee, including travel expenses, must be paid in cash at the start of a date if you have not previously paid by credit card.

6. Cancellation by the customer
6.1. A free cancellation is always possible for the customer within at least 24 hours before the start of the agreed appointment. Any work already done will be reimbursed.
6.2. In the event of a cancellation less than 24 hours before the start of the agreed date, 50% of the deposit paid will be reimbursed with regard to the agreed remuneration.
6.3. Further costs incurred by the provider regardless of the agreed remuneration in connection with a rescheduling or cancellation by the customer (e.g. for restaurant or hotel bookings) are to be borne by the customer regardless of the cancellation period.
7. Liability of the provider
7.1. The provider is not liable for the acts of the mediated persons. These are not employees of the provider and are the responsibility of the customer.

8. Data protection
We always treat our customers’ personal data as confidential and in accordance with the statutory data protection regulations. This data is not passed on without or only within the framework of the necessary processing of the contract, for example for booking restaurants or hotels. HotVienna offers and expects discretion. All employees and escort ladies are contractually bound to secrecy. Your personal data will be kept strictly confidential. Customer and girl also undertake never to contact each other directly outside the contract period, but to establish each contact exclusively via HotVienna. HotVienna also guarantees the protection of the privacy of its customers and undertakes not to store any data and / or to pass them on to third parties.

9. Final provisions
9.1. Storage, transmission, broadcast and reproduction or transfer of the content is expressly prohibited without written permission. Offenses will be prosecuted immediately and with all severity.

9.2. The Austrian law applies to all orders, place of jurisdiction is Vienna.

9.3. With a booking you declare that you have read our general terms and conditions and that you agree to them.